Tuesday, August 07, 2007

A CEO's Six Steps to Effective Feedback from HBR

Harvard Business Review

A CEO's Six Steps to Effective

Feedback

1. VALUE THE INDIVIDUAL
2. ASK THE PERSON TO IDENTIFY HIS BIGGEST CHALLENGES
3. PROVIDE TARGETED FEEDBACK
4. AGREE ON WHICH AREAS TO DEVELOP FOR THE FUTURE
5. AGREE ON THE BENEFITS OF IMPROVING AND THE CONSEQUENCES OF NOT IMPROVING
6. COMMIT YOUR SUPPORT, AND REAFFIRM THE PERSON'S VALUE